TESTIMONIALS
Sunday, Jun. 28, 2009
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All for animals: Tri-Citians trust pets with sitters


By Paula Horton, Herald staff writer
When Laurie Ellis walked into the backyard of a Benton City home, she
was quickly greeted by four old friends who excitedly jumped, barked
and wagged their tails.

TJ, Mugsey, Lulu and Bubba are basset hounds owned by Tommy and
Helen Martin, and they usually only see Ellis when their owners are
out of town.

Ellis is their pet sitter and has been the go-to caregiver for the dogs
whenever the Martin's are away.

"They wonder where we're at, but they love Laurie," Tommy Martin
said.

The feeling is clearly mutual and easy to see as Martin watched Ellis
play with his four-legged family members.

Getting to play with animals all day is exactly why Ellis started her
company, Pawsitively Pet Sitters, 12 years ago.

"It's great to do and it's a lot of fun," she said. "It's low stress and the
pets, probably about 95 percent of the time, are happy to see me.

"Dogs are certainly happy to see me and most of the cats are happy."

The idea of hiring a professional pet sitter to take care of dogs, cats,
birds, horses, alpacas and more may seem unusual, but Ellis says she
has about 170 clients in Kennewick, Richland, West Richland and
Benton City that keep her and her part-time helper busy throughout the
year.

A quick look online, in the phone book or the classified ads shows
several businesses offering pet sitting services around the Tri-Cities.

The cost of a pet sitter per hour or visit depends on a variety of
factors -- the business, number of animals, length of visit and
additional services requested -- but seem to run anywhere from $14 to
$30.

Jackie Downing of Burbank started her company, At Home Critter
Care, five years ago because she loves animals and saw a need in the
area.

"It's just really hard to leave when you have animal -- be it one or 10,"
Downing said. "...I love it because it's so much more fun than dealing
with people all day."

Downing, Ellis and other pet sitting businesses actually do a lot more
than caring for pets while their owners are out of town.

Many provide vacation services, such as checking the mail, bringing
the newspaper in, taking the garbage can to the street and turning
lights off and on in order to give homes a lived-in look while families
are away.

And, caring for the animals is more just plopping down some food and
water for them once a day.

Pet sitters clean out litter boxes, take dogs for walks and give
animals love and attention. Some also can dispense medicine to pets
as necessary.

"I give them a little people time while their people are gone," said
Downing. "They're used to some attention. They need a treat."

Downing takes care of all animals, including livestock.

"There's a lot of people who aren't comfortable (with horses) but to
me it's not a problem. I grew up around them. I just love them," she
said.
"It's not any harder (caring for a horse) than a dog or cat for me."

She is, however, "scared to death of snakes," so it's the only pet she
won't watch.

Although taking care of pets while owners are away on business or
vacation is the most common reason pet sitters are called, many also
provide services to help owners such as pet taxi services to take an
animal to the veterinarian and shopping services for people who can't
get to a pet store.

At Nanny Canine, run by Veronica Alford-McGlothan, a Nurse Nanny
service gives pets their daily medications. She also offers Nanny
Sleepovers, where a nanny spends the night with a pet while their
owner is away.

"Pet parents love it," Alford-McGlothan said. "We also do a little bit of
light housekeeping, so it's nice and they appreciate that. We have a
funny affection name for it -- house grooming."

Nanny Canine has been caring for Tri-City pets since November 2007.
The five nannies, plus Alford-McGlothan, pet sit for all domesticated
animals in Kennewick, Richland, West Richland and Pasco.

"I think people still are learning about us and some people aren't
aware of pet sitting and the advantages of it," Alford-McGlothan said.
"We're as safe a provider as the person you let babysit your children
on a daily basis, or the person you let into your home to clean your
house or onto your property for yard work. ..."

"One thing that is valuable is we're all pet parents or have been," she
added. "It's important to us to provide the level of care that we would
want our babies to receive."

Making pet sitting services available also means that pet parents don't
have to ask neighbors, friends or family members to take care of their
pets while they're gone, or worry about what they'll think when they
see the long list of things to do to make Princess or Bowser happy.

"For our team of nannies, when we go into a home we're really there
for their pets," she said. "The bulk of the time is spent interacting
with their babies and we leave little notes for them so people know
what we were doing with (the pets) while they were away."

"... We do all the quirky details that natural pet parents have and we
don't think they're quirky," Alford-McGlothan added, noting that one
time they watched a dog that had to be spoon fed.

Downing, who describes herself as a 50-something woman with gray
hair, has also used the advancements in technology to help her. She
uses her cell phone to take pictures of the pets she's watching and
sends a text message to their owners so they get a friendly greeting
while they're away.

Regardless what pet sitting service is used, the experts say it's
important for pet owners to make sure the people they trust with their
pets and their homes are bonded, licensed, have proper insurance and
are knowledgeable about animals.

Martin, who's called on Pawsitively Pet Sitters six or eight times to
care for his basset hounds, said he likes keeping TJ, Mugsey, Lulu and
Bubba at home while he's gone because they're more comfortable
staying in their normal environment. It's also more convenient for
Martin to head out on the road without having to pack up the dogs and
drop them off somewhere, he said.

He says the best way to find a good pet sitter is to ask around and get
recommendations. Martin, however, found Ellis after his regular pet
sitter fell through at the last minute before a trip.

"We were just excited and happy with everything she did and she's
been back every time," he said.

Paula Horton: 509- 582-1556; phorton@tricityherald.com
AT HOME CRITTER CARE------- FEATURED IN LOCAL
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1 review for At Home Critter Care
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Dave F.

Pasco, WA
6/15/2009 Excellent service  at a reasonable price. Cats
were pleased. I highly recommend Jackie.
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Exceptional
Great petsitting servicePosted by catphenatic1 on
02/03/2009

I have used this pet sitter for years and is really easy to
use and they are very professional. My cats love the
sitter. She cleans the litter boxes and checks on them
twice daily. They get my mail from the box and bring
in too.I would recommend this service for all your pets
needs when you are away! Less

I have used this pet sitter for years and is really easy to
use and they are very professional. My cats love the
sitter. She cleans the litter boxes and checks on them
twice daily. They get my mail f… More

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Exceptional
Fantastic Horse and Dog sitter!Posted by horsey_chick
on 01/20/2009

They take care of my 3 horses just like I would if I was
there. Jackie is very experienced with them and very
comfortable around them. She also takes care of my
Dog and indoor Parrots leaving us no worries while we
are gone. She turns on and off the house lights and
gets the mail so that we can return after 2 weeks and
feel like we have only been gone a day.I use this
professional service each time we go out- of -town
knowing my pets are in caring hands! Less

They take care of my 3 horses just like I would if I was
there. Jackie is very experienced with them and very
comfortable around them. She also takes care of my
Dog and indoor Parrots leaving us no w… More

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horseychick
WOMF Rating:The Best Pet Sitting Service in the
TRICITIES!!!! AtHomeCritterCare
Being a single gal with a mini ranch/farm I thought it was
wonderful to find Jackie with At Home Critter Care.
Its very hard to leave town for a couple days when you
have 2 horses, 3 dogs, 2 cats and a fish tank. But I don't
have to worry anymore since I called this Pet Sitter. She
comes to the house twice a day to feed, water and play
with my pets. She changes the lights in the house too! Its
just great to have someone I can depend on to take care
of and check on my animals and place while away. I will
be calling her again!

She even text messages a picture and let me know my
pets where ok cause she knew it was the first time I had left
them and was a little uncomfortable. I liked the
convience of emailing her with questions too! Cute
website: www.athomecrittercare.com

Respond Share This Posted 17 Mar 2009 (47 Views)

Rank 0 Tri-cities WOMF
Rank 0
My cats LOVE this petsitter too!!!!
She had to give pills to one of my cats who is quite old
and has to have them twice daily. Cleans the litter boxes
out daily and feeds twice a day.Whenever I need to
leave town I just email Jackie and she responds right
away. My cats usually run and hide when company
comes to the house but the seemed to love this sitter! I
also love this service.

Posted 18 Mar 2009 by catphenatic
Tri-Cities WOMF
Customer Reviews  MerchantCircle Yahoo! Local
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Worryless care!
Jackie did a great job of taking care of my dog and horse.
She even cleaned up after an accident my dog had
when I forgot to open the doggie door. She also turned
on and off various lights at different times so it would
appear that somebody was home.


She also runs errands -- she did one important one for me
that needed to be done while I was away.


March 16, 2009 by Marilyn in Kennewick, WA

Merchant Response: "Thanks so much Marilyn. Just doing
my job! Glad you like the services." - March 18, 2009

Fantastic Pet Sitter
I love scheduling my pet sitter by email, its so simple! I
have 12 cats and At Home Critter Care is so dependable.
They come 2 times daily to feed and water and clean
litter boxes! Jackie the sitter has even sent text messages
to me while out of the country with photos so I don't miss
my pets. Grest peace of mind when you are not there.
The Tri-ciies BEST pet sitter!


February 03, 2009 by Joannie in Pasco, WA

Excellent Cat SItter
I can always count on Jackie to help me with my 3 cats
when I have to leave them at home. They require
specific meds daily and it was always a hassle to leave
them in the past. Now I can go with no worries knowing
she will give them thier medications 2 times daily and
check on food, water and clean the litterboxes daily!
She even drops me a text message daily to let me know
how they are doing. She also gets my mail and paper and
changes the lights in the house so it looks like I am there.
I highly recommend this responsible pet sitter!


January 16, 2009 by J. McPherson in West Richland, WA